Orang-Utan Toni und Daisy im neuen Orang-Utan-Haus.

Tips for your visit

Our Zoo covers an area of around 13 hectares and offers visitors of all ages a fun, relaxing and truly wild day out. Whether you are visiting the zoo alone, with the family or in a group, your day is sure to be fun-filled and full of adventure. The zoo is home to over 1,030 animals living in modern enclosures that are designed to provide as natural a habitat as possible.

Orang-Utan Daisy in der Außenanlage.The new orangutan house is home to more than our Sumatran orangutans. In addition to the great apes, visitors can also experience Aldabra giant tortoises, spectacled langurs and smooth-coated otters. We also recommend the accompanying exhibition, where zoo visitors of all ages can learn about the fragile and highly endangered ecosystem of the tropical rainforest and follow the orangutans into the treetops of Sumatra.

The biggest highlight of the house right now is definitely the baby animals. Our binturongs, smooth-coated otters and orangutans have all produced young. Little female orangutan Daria is working hard at her first attempts at climbing, while the three otter cubs have already perfected their swimming skills and are busy frolicking in the pools.

 

Kola Jungtier Kiki.Another highlight is the Professor Brandes House, where there is a new baby koala by the name of Kiki. Little Kiki isn’t moving independently around the enclosure yet – she’s still riding around on mum Eerin’s back. As well as the koalas, the building is home to sloths and a wide variety of endangered species, such as Howler monkeys and our false gharial. You’ll also see three-banded armadillos, which share an enclosure with our emperor tamarins, and guerezas, which you may recognise from the zoo logo.

The Africa house is well worth a peek, too. In addition to our African elephants and mandrills, you’ll also come across naked mole-rats, which have many unique features and are rarely seen in zoos. The outdoor elephant enclosure was expanded in summer 2021 and offers our four African elephants more space and comfort, as well as providing new viewing opportunities for visitors.

But there are exciting experiences to be had outside the animal houses as well ‒ a stroll through the zoo grounds, where there are lots of playgrounds and green meadows, is another great way to explore.

You can find more information about our animals and enclosures here: Go to zoo tour

 

Image gallery

General information

Dogs

Dogs

 

Dogs are not permitted inside the Zoo. The smell of dogs can cause many zoo animals distress, as dogs are one of their predators. Some visitors, especially children, are also wary of dogs.

Assistance dogs are excluded from this rule (provided that an ID card can be produced and the dog is clearly identifiable as an assistance dog, for example with a yellow jacket or a clearly marked harness).

 

Baggage storage

Lockers are available in the foyer for small items of baggage (e.g. tote bags, handbags). You can hire a key at our information desk for 1.00 euro (plus a 10 euro deposit). Individual suitcases can be deposited at our information desk free of charge.

Unfortunately it is not possible to reserve baggage storage in advance.

 

For young visitors

Kiddie transport

Kiddie transport

You can hire a handcart for 2.00 euros at our ticket office so that you can enjoy a fun and relaxing stroll through the zoo. For a 20 euro deposit, you can obtain a special chip at our ticket office which allows you to release the handcarts. Handcarts cannot be reserved in advance.

Please note that balance bikes, skateboards, scooters, throw toys and balloons are not permitted inside the Zoo. Please leave recreational mobility devices in the car or lock them up outside.

 

Playgrounds & Zoo Kasper

Playgrounds

 

Our young visitors can enjoy lots of playgrounds for running about, climbing and swinging, as well as the exciting performances of our zoo’s very own puppet Kasper (free of charge).

 

Baby changing facilities

Baby changing tables are available in the sanitary facilities at the entrance and exit, as well as at the Penguin Café. Nappies are also supplied free of charge by our partner “dm-Drogeriemarkt”.

 

Breastfeeding

If you would like a more secluded place to breastfeed, there is seating available on the first floor of the foyer. Simply take the stairs located next to the information desk. There is also a visitor-accessible island next to the main entrance of the Prof. Brandes house, which is densely planted and therefore affords greater privacy. It is also usually quieter in the rosarium and on the upper floor of the Giraffe House

 

Enclosures and facilities

Meerkat enclosure

We give especially high priority to visibility for visitors of all ages in our enclosure design. Full-length windows, special views and hidden paths for children encourage their curiosity and make exploration fun.

FAQs

Dogs are not permitted inside the Zoo. No accommodation is provided for them. The smell of dogs can cause many zoo animals distress, as dogs are one of their predators. Some visitors, especially children, are also wary of dogs. Assistance dogs belonging to visitors who are physically or mentally disabled are excluded from this rule.

If you cannot find your child, please approach a member of staff or inform the ticket office (+49351- 4780 610). The entrance staff will help you look for them. Wristbands by our partner Gutmarkiert are also available from our ticket office. You can write your telephone number and child’s name on these. With older children, you can arrange a fixed meeting point before your visit.

If you have lost something valuable, or if you have found something that you would like to hand in, you can approach our staff at the ticket office. The staff hold lost property in safekeeping. This is also where you have the best chance of retrieving your lost valuables. You can contact our ticket office during Zoo opening hours on +49351 - 4780 610.

Admission to the Zoo is free for children between the ages of 3 and 16 on their birthdays. There is no need to give prior notice. Simply show an ID card or any other form of certification bearing the child’s date of birth to our ticket office staff and we will treat you to a very special birthday in our Zoo.  
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