Jump To Main Content Jump To Main Navigation Jump To Footer

Can I cancel my online ticket?

19 May 2021

Online tickets are only valid for the day booked. If you have selected the wrong date by mistake or it is not possible to visit the zoo on the day you have selected, you can change your booking to a different day by 12 p.m. the previous day. Cancellation is not possible.

More news

Red panda feeding.

Animal inventory at the zoo

Campaigns | 14 January 2022

In the final weeks of last year, our team was once again busy taking stock of all the animals in the zoo. As well as taking a full inventory, ...

Read more
Red panda feeding.

Wiegen, Zählen, Messen - Tierinventur im Zoo

14 January 2022

In den letzten Wochen des vergangenen Jahres wurde in unserem Zoo wieder fleißig gezählt. Nicht nur das Inventar unterlag der Abnahme. Auch ...

Read more
Banteng offspring Dhanno .

Bantengs welcome new arrival

Animal news | 12 January 2022

The few sunbeams that managed to break through the clouds today were enough to entice our nearly four-week-old banteng bull calf out into the open.

Read more