Zoo panorama

Zoo open 6 April

Dear Visitors,


After a brief closure over Easter, we are delighted to be able to welcome you back to Dresden Zoo from 6 April.
In accordance with the Coronavirus Protection Regulations currently in force in Saxony, we are able to open the Zoo without reference to incidence rates, provided that the number of hospital beds occupied by Covid-19 patients across Saxony does not exceed the upper limit (1,300).
On this basis, we are permitted to open subject to the following rules:

What do you currently need to do in order to visit the Zoo?
1. Purchase an online ticket (with scheduled booking and contact traceability)
2. Present proof of a recent negative SARS-CoV-2 test result at the gate. Testing is not required for children under the age of seven.

1. Online ticket
At the moment you can only visit the zoo if you purchase an online ticket. For holders of annual passes and zoo vouchers, children under three years of age and those accompanying disabled visitors, a 0 online ticket is required. Current annual passes, vouchers and disability cards must be presented at the gate.

To enable as many animal fans as possible to visit the zoo, you will be offered the choice of two visiting sessions when booking your ticket:
  • Morning:       08:30 - 13:30
  • Afternoon:  13:30 - 18:30
Valid annual passes or annual passes that expired during the closure are being automatically extended by the number of months for which they could not be used.

Please note that your booking is not a reservation, but a binding purchase. This also applies to €0 online tickets. If you purchase a ticket and do not attend, other people will not get the chance to visit the zoo.

If you have any questions about online tickets, please contact our ticket provider’s service team directly at: support@zoo2go.com.


2. Recent negative test for SARSCoV2

People whose place of residence or habitual abode is in Germany can access rapid antigen tests for SARS-CoV-2 free of charge. Test results are valid for 24 hours. The regulations also require visitors who have been vaccinated to present a negative test result.

The following options are available for presenting your negative test result at the gate:
  • Mobile test centre outside the zoo on weekends and public holidays:
    Start: 10 and 11 April 2021
    Opening hours: Saturdays, Sundays and public holidays: 08:30 to 16:00
    You do not need to book a slot at the test centre in advance.
    Location: Zoo car park
    Tests are performed by medically trained staff from cor*ictu Praxisdienstleistung. The test centre is certified by the City of Dresden Health Department.
    Free rapid PoC tests are available here for all citizens. Results are available within 15 to 20 minutes.
    What do I need? A health card or ID card to confirm the identity and contact details of the person being tested. In order to speed up the process, please complete the form below with your contact details before you arrive. Link for form: https://bit.ly/3uAXItP
  • Further information on the cor*ictu Praxisdienstleistung mobile test centre is available at: https://www.mobiles-testen-dresden.de
     
  • Rapid testing at a test centre: You will be issued with a certificate, which you can present to us. A list of all test centres in Dresden is available at https://www.dresden.de/
     
  • Rapid testing at a test centre, in conjunction with pass4all: Further to your rapid test, you will be given a QR code to scan with the pass4all app. Simply show us your valid negative test result in the pass4all app. The pass4all app enables you to check in to the zoo with your contact details.
  • Self-testing at home or at work: Please present your negative test result along with a written self-reporting form in accordance with the regulations in Saxony. Click the link below to download the certificate:

 
Certification of a negative self-test result for the SARS-Cov-2 virus. Buy tickets Booking form for mobile test centre appointments

Guidelines and restrictions for your visit


  • Opening hours: 08:30 - 18:30
  • Please observe all general regulations on social distancing and hygiene.
  • Animal houses and walk-in facilities are open with a one-way system.
  • Visitors of school age upwards must wear medical face masks in animal houses, enclosed spaces and at the entrance.
  • In outdoor areas, it is recommended that visitors wear a face mask if a minimum distance of 1.50 m cannot be maintained. In other areas where masks are mandatory, visitors will be informed of this by separate notices.
  • Animal keeper hangouts/feeding times with keeper commentary are cancelled.
  • Children’s play areas are open.
  • Zoo Kasper is not performing as yet.
  • Handcarts cannot be hired - you may bring your own.
  • On-site catering: a limited range of takeaway snacks is available.  
  • Zoo shop: Open for indoor sale - by appointment and on the spot!
  • Parking: there are no restrictions on parking and standard charges apply.
  • Zoo tours and children’s birthday parties are cancelled until 31 March 2021. Conditional reservations can be accepted for the period from 1 April onwards.
  • The ring-tailed lemur island (“Kattainsel”) remains closed to allow new animals to settle in.
  • The tundra aviary remains closed due to breeding.
  • Guided tours for friends of the zoo are cancelled until further notice. Protective measures apply for visits to sponsored animals.

We kindly ask all visitors to adhere to the current distancing and hygiene rules. What is too much for some is too little for others! We therefore request that all visitors show respect for others and follow the instructions of the zoo staff. The opening of the zoo is subject to certain conditions and compliance with a hygiene concept agreed with the health authorities. We sincerely hope that visiting the zoo provides recreation and a welcome change for all guests, and that Dresden Zoo can remain open for its visitors despite the ongoing coronavirus situation.

Admission/tickets


  • Entrance / exit only via main entrance on Tiergartenstraße.
  • Park Railway entrance / exit remains closed.
  • Visit possible with online ticket only.
  • Two visiting sessions are available:
    Morning:               08:30 - 13:30
    Afternoon:            13:30 - 18:30
  • Holders of annual passes, zoo vouchers and children under 3 years of age must obtain a €0 online ticket through our online ticket store. The valid annual pass or zoo voucher must be shown at the entrance.
  • The maximum number of visitors permitted within the zoo grounds at the same time is currently limited to 1,500.
  • Visitors without online access who wish to register can call +49 (0)351-4780621 between 10:00 and 16:00 no later than the day prior to their planned visit. 
  • Vouchers and annual passes can be purchased from the ticket office.
  • “Birth vouchers” can be redeemed at the ticket office
    (upon presentation of the birth certificate)

Annual passes


Valid annual passes or annual passes that expired during the closure are automatically extended by the number of months during which they were unable to be used. 
  • Valid annual passes are automatically extended for four more months. 
  • Annual passes that expired during the closure will be extended from the reopening day of 15 March by the period of time during which they were unable to be used due to closure. The additional free month from the first lockdown will also be added.
    Examples: 
    Annual pass expired October 2020 --> use not possible for one month during first lockdown --> extended to April 2021
    Annual pass expired December 2020 --> use not possible for one month during first lockdown + two months during second lockdown --> extended to June 2021
    Annual pass expired February 2021 --> use not possible for one month during first lockdown + four months during second lockdown --> extended to August 2021
     
Would you like to support the zoo?
Forgo the automatic extension of your annual pass!
Whether day ticket or annual pass - by purchasing a new ticket you will be supporting us and, above all, the animals!

Frequently asked questions


Can I buy a ticket from the ticket office?
NO – it is currently only possible to visit Dresden Zoo with an online ticket.

I have an annual pass, do I need an online ticket?
YES – holders of annual passes must purchase a €0 online ticket from the ticket store online.

I’ve received entry vouchers as a gift. Can I just use these to visit the zoo?
NO – voucher holders also need a €0 online ticket.

Are online tickets required for babies and young children too?
YES – please obtain a €0 online ticket for children under 3 as well.

I have no online access. Can I still visit the zoo?
As a rule, all visitors are requested to purchase online tickets. However, visitors who do not have the option of booking an online ticket can register by calling (+49) (0)351-4780621 between 10:00 and 16:00 Monday to Friday, no later than the day prior to their planned visit.

Can I purchase an annual pass?
YES – annual passes and vouchers can be obtained at the ticket office.
 

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